Welcome to Finjani, operated by Rawi Studios ("Company", "we", "us", or "our"). This page explains the terms and conditions that apply to your use of our service, including our website, mobile applications, any curated dining experiences or events you discover through us (collectively, "Experiences"), and any software, materials, and other services we make available (collectively, our "Service").
PLEASE READ THESE TERMS CAREFULLY. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 16 AND CLASS ACTION/JURY TRIAL WAIVER IN SECTION 16(C) THAT REQUIRE, UNLESS YOU OPT OUT PURSUANT TO THE INSTRUCTIONS PROVIDED, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US.
1. Acceptance of Terms
By signing up, checking a box, clicking a button indicating your acceptance, or by accessing or using our Service, you indicate that you have read, understood, and agree to be bound by these Terms, whether or not you are a registered user. You also acknowledge that you have read and understood how your personal information will be collected, used, and shared, as set forth in our Privacy Policy.
If you do not agree to these Terms, you do not have permission to access or use our Service.
2. Eligibility
You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet the age requirement and have the legal capacity to enter into a binding contract with us. You may only use our Service in compliance with these Terms and all applicable laws, rules, and regulations.
Our Service is not available to any users we have previously removed or banned from our Service.
3. Your Account
Your account on our Service gives you access to features we make available from time to time (at our sole discretion). When creating your account, you must provide accurate and complete information, and you must keep this information up to date.
You are solely responsible for the activity that occurs through your account and for safeguarding your credentials. You must notify us immediately of any breach of security or unauthorized use by emailing support@rawistudios.com. We are not liable for any losses caused by unauthorized use of your credentials.
Finjani is designed to curate personalized experiences based on your profile. To get the most out of our Service, please represent yourself accurately. You may never use another user's account.
You can delete your account at any time by contacting us at support@rawistudios.com or through the app settings. Note that these Terms will continue to apply even after you terminate your account.
4. Changes to Our Service
We may, with or without prior notice and without any liability to you, change our Service; stop providing our Service (or features of our Service) to you or to users generally; or create usage limits for our Service. We may also permanently or temporarily terminate or suspend your access to your account and/or our Service with or without notice, for any reason, including if (in our sole determination) you violate these Terms, or for no reason.
5. Communications from Finjani
5.1 Phone Calls and Text Messages
By providing your phone number, you expressly consent and agree that we may contact you at that phone number, including by automated means, to send text messages to provide our Service, enforce these Terms, respond to your support inquiries, notify you of updates to your account, and send reminders and announcements such as event reminders and notices that registration is open for Experiences you may be interested in. This applies even if your number is registered on any Do-Not-Call registry.
You certify that any phone numbers you provide are true, accurate, and that you are authorized to enroll them. Message frequency varies based on your activity and the Experiences available to you. You may opt out of text messages at any time by replying "STOP", and reply "HELP" for help. Message and data rates may apply. We are not responsible for any delays in sending or receiving text messages. We do not share or sell your mobile number or text-messaging consent to third parties for their marketing purposes.
5.2 Emails
By providing your email address, you consent to our using it to send you notices related to our Service, including any notices required by applicable law, in lieu of communication by postal mail. We may also use your email address to send you messages related to your account, feature updates, and upcoming Experiences ("Service-related Emails").
You may opt out of Service-related Emails by clicking "unsubscribe" in the email or emailing us at support@rawistudios.com. Note that opting out may prevent you from receiving important information about your account and Experiences.
6. User Conduct and Restrictions
You agree to use Finjani respectfully and follow our community guidelines. If you break these rules or help someone else break them, we may (in our sole discretion) terminate or suspend your account.
You agree that you will:
- Read and follow any rules and policies we make available, including any venue rules for Experiences you attend
- Provide accurate information about yourself and represent yourself honestly
- Treat other users and venue staff with respect
You agree that you will NOT:
- Impersonate another person or misrepresent your affiliation with a person or entity
- Share your credentials or circumvent measures we use to prevent or restrict access to our Service
- Use our Service in any manner that violates any applicable law, regulation, or right of any person including intellectual property rights and rights of privacy
- Engage in conduct that is fraudulent, false, deceptive, defamatory, or promotes hatred, violence, or harm against any individual or group
- Disassemble, reverse engineer, decode, or decompile our website, applications, or any software we provide
- Use any robot, spider, scraper, data mining tool, or any other automated means to access, collect, copy, or record data from our Service
- Use our name, trademarks, logos, domain names, or other distinctive Finjani brand features for any commercial purpose without our express written consent
- Use our Service in any manner that impacts the stability, operation, or performance of our Service
- Use our Service in competition with us, to develop competing products or services, for benchmarking, or otherwise to our detriment
- Engage in harassment, bullying, hate speech, or share inappropriate content
- Spam or send unsolicited communications to other users
7. Experiences and Events
Finjani curates intimate dining experiences and social gatherings, thoughtfully matching guests to create meaningful connections. You understand and agree that:
- Experiences take place at venues owned and operated by third parties; we do not own or control any Experience locations
- We reserve the right to curate and select which guests attend each Experience based on our matching criteria
- If we determine that a match may not be optimal, we may remove you from consideration and issue a full refund
- You attend Experiences at your own risk
- We are not liable for any injury, theft, loss, or other damage that may occur at Experiences
- Experience details (venue, time, other guests) are revealed only after you have been selected and confirmed
- Third-party venues may revoke your right to access at any time
Your interactions with other users and any third parties you encounter through our Service are solely between you and them. We expressly disclaim any and all liability arising from your interactions with others or your attendance at any Experience.
8. Fees, Payments, and Refunds
8.1 Fee Structure
Some Experiences require payment. The total price you pay consists of two components:
- Experience Fee: This covers the actual cost of the dining experience or event, including venue, food, beverages, and any other amenities. This fee varies depending on the venue and nature of the Experience.
- Curation Fee: This fee powers the personalized matchmaking and coordination that makes Finjani unique, including thoughtful guest matching based on shared interests and chemistry, handpicked venue selection, coordination and communication with guests and venues, and ensuring a quality experience for all attendees.
Both fees will be clearly displayed before you commit to any Experience. All fees paid are non-refundable unless we, in our sole and absolute discretion, agree otherwise in writing, or as specifically described in these Terms.
8.2 Payment Processing
When you pay us, you agree to let us share your payment information with our third-party payment service provider, Stripe, Inc. ("Stripe"). By agreeing to these Terms, you agree that Stripe may process your payment. Please see Stripe's Services Agreement and Stripe's Privacy Policy for information on how Stripe collects and uses personal information.
You represent and warrant that: (a) the payment information you provide is true, correct, and complete; (b) you are authorized to use your chosen payment method; (c) you will pay any charges you incur, including applicable taxes; and (d) you will promptly update your payment information if it changes.
We are not responsible for any unauthorized use of your payment information by a third party or for any breaches of credit card or payment method security.
8.3 Refund Policy
If we remove you: If we determine that a match is not optimal and remove you from an Experience before it occurs, you will receive a full refund of both the Experience Fee and Curation Fee.
Cancellation by you: If you cancel your reservation more than 48 hours before the Experience, you will receive a full refund. If you cancel within 48 hours of the Experience, a cancellation fee may apply as late cancellations can significantly impact the experience for other guests.
No-shows: If you fail to attend an Experience without notice, no refund will be issued.
9. User Content
This section applies to any content you provide to us or make available through our Service, including profile information, messages, feedback, photos, and any materials shared during or in connection with Experiences (collectively, "User Content").
If you submit User Content, you retain ownership of what you create. However, you grant us a royalty-free, sublicensable, worldwide license to use, copy, store, modify, distribute, and display your User Content to:
- Provide and improve our Service
- Create and publish content from Experiences, including promotional materials, in any media format
- For other purposes described in our Privacy Policy
You affirm, represent, and warrant that:
- You have the written consent of each identifiable person in your User Content to use their name or likeness
- You have obtained all consents required by applicable law for any User Content relating to third parties
- Your User Content will not violate any law or infringe any rights of any third party
When you attend Experiences, you agree that we may create and publish photos and videos, and you give us permission to use your name, likeness, and voice as recorded. Since User Content may be published, do not include anything confidential or sensitive.
We can (in our sole discretion) delete your User Content or terminate your account to comply with laws, remove harmful content, or for any other reason. If you would like us to remove published User Content, contact us at support@rawistudios.com.
10. Intellectual Property Rights
10.1 Ownership
The Service and all its original content, including but not limited to software code, algorithms, user interface designs, graphics, logos, text, audio, video, trade dress, and all intellectual property rights therein, are the exclusive property of Rawi Studios and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Finjani™ is a trademark of Rawi Studios. All rights reserved.
10.2 Limited License Grant
We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for personal, non-commercial purposes in accordance with these Terms. This license does NOT include any right to:
- Copy, reproduce, distribute, or publicly display any part of the Service
- Modify, adapt, translate, or create derivative works
- Reverse engineer, decompile, disassemble, or attempt to extract source code
- Use any automated systems to access the Service
- Remove, obscure, or alter any proprietary notices or labels
- Access the Service to build a similar or competitive product or service
- Use our trademarks, logos, or branding without explicit authorization
11. DMCA Notice
We respect content owner rights. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via our Service, please notify our DMCA Agent with:
- An electronic or physical signature of a person authorized to act on behalf of the copyright owner
- Identification of the copyrighted work that you claim has been infringed
- Identification of the material claimed to be infringing and where it is located on our Service
- Information to contact you (address, telephone number, email)
- A statement that you have a good faith belief that use of the material is not authorized
- A statement, made under penalty of perjury, that the above information is accurate
Contact our DMCA Agent at: copyright@rawistudios.com
UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES.
12. Mobile Applications
Our mobile applications ("Apps") may be available on third-party app stores. You are responsible for any charges from your mobile device plan if you download our Apps. We may update our Apps, and they may update automatically on your device. You consent to such automatic updates and agree that these Terms apply to all updates.
12.1 Apple App Store
For Apps acquired from the Apple App Store: You acknowledge these Terms are between you and Rawi Studios only, not Apple, Inc. ("Apple"). Apple has no obligation to furnish maintenance or support services. In the event of any failure to conform to any applicable warranty, Apple's only warranty obligation is to refund the purchase price (if any). Apple is not responsible for addressing any claims relating to the App, including product liability claims, regulatory compliance claims, or intellectual property infringement claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
12.2 Google Play Store
For Apps acquired from the Google Play Store: You acknowledge these Terms are between you and Rawi Studios only, not Google, Inc. or its affiliates ("Google"). Your use must comply with Google's then-current Google Play Store Terms of Service. Google is only a provider of the store; we are solely responsible for the App. Google has no obligation or liability to you with respect to the App. Google is a third-party beneficiary to these Terms.
13. Privacy and Security
By using our Service, you agree to our Privacy Policy. Please read it carefully.
We care about protecting your information and have measures in place to keep it secure; however, no system is perfect, and we cannot guarantee that your data will be 100% safe.
14. Indemnification
You agree to defend, indemnify, and hold us and our affiliates, agents, suppliers, or licensors (and our and their employees, contractors, agents, officers, and directors) harmless from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
- Your access to or use of our Service
- Your violation of any aspect of these Terms, including any breach of your representations and warranties
- Your violation of any third-party right, including any right of privacy or intellectual property rights
- Your violation of any applicable law, rule, or regulation
- Your User Content
- Any third party's access to or use of our Service with your credentials
15. Disclaimers and Limitation of Liability
15.1 Disclaimer of Warranties
OUR SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF OUR SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT OUR SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY EXPERIENCE, VENUE, OR ANY PRODUCT OR SERVICE OFFERED BY A THIRD PARTY THROUGH OUR SERVICE.
15.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, PARTNERS, SUPPLIERS, OR LICENSORS (OR OUR OR THEIR EMPLOYEES, CONTRACTORS, AGENTS, OFFICERS, OR DIRECTORS) BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, OUR SERVICE.
WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY: (A) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICE OR ATTENDANCE AT ANY EXPERIENCE; (B) UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (C) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICE; (D) BUGS, VIRUSES, OR OTHER HARMFUL COMPONENTS TRANSMITTED THROUGH OUR SERVICE; (E) ERRORS, MISTAKES, INACCURACIES, OR OMISSIONS IN ANY CONTENT; OR (F) THE CONDUCT OF ANY THIRD PARTY.
IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED DOLLARS ($100.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
16. Governing Law, Arbitration, and Class Action Waiver
16.1 Governing Law
These Terms are governed by the laws of the State of New Jersey without giving effect to any choice or conflict of law provision or rule. The Federal Arbitration Act (9 U.S.C. §§ 1-16) governs the interpretation and enforcement of the arbitration provision below.
16.2 Arbitration
READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE USE OF ARBITRATION TO RESOLVE DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
This Arbitration Provision applies to any dispute, controversy, or claim between you and us that arises out of or relates to these Terms, access to or use of our Service, any transactions through our Service, or any other aspect of your relationship with us (collectively, "Claims").
Opt-Out: If you are a new user, you can opt out of this Arbitration Provision within thirty (30) days of accepting these Terms by emailing us at support@rawistudios.com with your first and last name and stating your intent to opt out. Opting out does not affect any other part of these Terms.
Informal Resolution: For any Claim, you agree to first contact us at support@rawistudios.com and attempt to resolve the dispute informally. If we cannot resolve a Claim after sixty (60) days, either party may proceed to arbitration.
Binding Arbitration: Claims shall be resolved through binding arbitration by the American Arbitration Association ("AAA"), under the Consumer Arbitration Rules then in effect, except as modified by this provision. The arbitration will be conducted in the U.S. county where you live or in New Jersey, unless otherwise agreed.
You may sue in small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of the informal dispute resolution process.
16.3 Class Action/Jury Trial Waiver
ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.
BY ENTERING INTO THESE TERMS, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.
17. Termination
You may terminate your account at any time by contacting support@rawistudios.com or through the app settings. If your account is deleted or terminated, we will de-activate your account and handle retention of your content in accordance with these Terms, our Privacy Policy, and applicable laws.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service ceases immediately.
Sections of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
18. Changes to These Terms
We may change these Terms from time to time. If we make significant changes, we will notify you by email or through our Service at least thirty (30) days before the changes take effect. If you do not agree to any new or changed terms, you must stop using our Service.
Your continued use of our Service after the effective date of any changes constitutes your acceptance of the modified Terms.
19. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and us regarding our Service and supersede all prior agreements
- Severability: If any portion of these Terms is found invalid, the remainder will remain in full force and effect
- No Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision
- Assignment: You may not assign or transfer these Terms without our prior written consent; we may assign our rights and obligations without restriction
- Force Majeure: We are not liable for any failure or delay due to circumstances beyond our reasonable control
- Notices: We may notify you via email, mail, or posting on our Service. If you use email filters or have unsubscribed from Service-related Emails, we are not responsible if you do not receive our notices
20. Contact Information
For questions about these Terms, contact us at:
Rawi Studios
Email: support@rawistudios.com
Website: rawistudios.com
If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
By using Finjani, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.